12246 42nd Street NE, St.Michael, MN 55376
Phone: 763-515-3724
Retail: Mon. – Sat.: 10am-8pm | Sun.: 10am-6pm

Policies and FAQs

Here are answers to some of our most frequently asked questions.

Vaccinations

All dogs must be up to date on Rabies, Distemper, and Bordatella.
All cats must be up to date on Rabies, Distemper, and Feline Leukemia. We will also accept a yearly negative test for Feline Leukemia.
We require a 48 hour wait period after shots are administered before daycare or boarding. 2 weeks is recommended.

How old does my dog have to be to come for daycare of boarding?
Puppies 7 weeks and up are accepted at Lucky Pets. If your puppy is under 16 weeks, we require Distemper and Bordatella vaccinations. If your puppy is 16 weeks or older, we require Distemper, Bordatella, and Rabies vaccinations.

For puppies & adult dogs that have never received the Distemper vaccine
Distemper boosters are given in a series of 3 shots. Each shot is given every 30 days until the 3rd shot is completed. Once the series is completed the vaccination will expire after 1-3 years depending on the vaccination administered by your vet.

Are play groups separated by size?
At Lucky Pets, we do our best to separate play groups into small sized dogs and large dogs. However, every dog is different. Some large dogs do better in a group with smaller dogs and a lower energy level. We will do our best to accommodate your dog’s play needs. We can even have your dog only play with humans if needed.

My pet was just spayed or neutered. Can I bring them for daycare or boarding?
All pets that have been spayed or neutered must wait a minimum of 2 weeks after surgery before attending boarding or daycare. We cannot accept dogs with cones, stitches, or open wounds due to the increased risk of possible infection.

My pet is on medication, can they still come for daycare or boarding?
We can still take pets that need medication. We charge an administration fee of $3 per day. We do not administer injectable medications. All medication must be brought in the original prescription bottle.

What items do I need to bring for my pet?
We require a fixed length ( non-retractable ) leash and collar for all dogs.

Food:

Please pre-portion your pets food. If you prefer, we are able to measure out each meal for an additional charge.
We offer house food for $5.00 per feeding.
Supplements geared toward specific issues that may arise during your pets" stay are available upon request, price varies.
You do not need to bring bowls unless your pet has a special “slow feeder bowl.” We supply our own stainless steel dishes. We also supply litterboxes and litter for cats.

We recommend bringing a maximum of 3 extra items for your pet. Please label your pet’s belongings.

We cannot accept the following items: rawhides, raw meat bones, animal bones that can shatter or break, carriers/kennels, ripped beds. Our staff will happily suggest alternatives.

What should I expect when my pet comes home?
Any time your pet is away from home they may feel anxious. They may need to relieve themselves more frequently when they get home. Try letting them go before you get in the car as well. Your pet may also sleep more due to the amount of exercise they get in play group and the stimulation.

Let your pet settle in at home for a while before giving them a full serving of food or a large bowl of water. They may drink more water than usual because they are back in the comfort of their home. We have water available for pets in their kennels at all times. Some dogs just get too excited to remember to drink very much, or have their patterns interrupted by a new routine. The excitement of being around so many other dogs can also cause some irregularity. If your dog has diarrhea, offer bland foods like boiled chicken and rice, or withhold food for 12 hours to give their system a chance to rest. Call your vet if the condition persists.